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Live Assist - Remote EDS Preventative Maintenance

Our Live Assist software allows for an instant interactive presence by utilizing Merged Reality technology in Conjunction with Team Viewer.

Prices displayed are for 2 hours of support and availability of our engineer is updated weekly.

ID OIRS10-0003

$ 1,500.00

Live Assist - NanoAnalysis Elite Consultation

Our Live Assist software allows for an instant interactive presence by utilizing Merged Reality technology in Conjunction with Team Viewer.

Prices displayed are for a Live Assist Plus session which included 2 hours of support. The availability of our engineer is updated weekly.

ID OIRS04-0004

$ 600.00

Live Assist - Remote Support

Our Live Assist software allows for an instant interactive presence by utilising Merged Reality technology. Prices displayed are for 1 hour of support and availability of our engineer is updated weekly.

ID OIRS05-0006

$ 350.00

Live Assist - Remote Support

ID XR-REMOECOM-02-007

$ 265.00

AFM Consultation: 3 Days (Customer Site - US/Canada)

Three days of AFM Consultation / Training at the Customer Site.

Basic training includes: Hardware/software overviews, common troubleshooting and maintenance, topographic imaging in contact and AC (Tapping) modes, basic force measurements, cantilever calibration, basic image modification/ analysis.

Please pick a preferred date for your order. Final dates of service are subject to change upon discussion between customer and Asylum Research staff.

ID AFM03-003

$ 9,527.50

Live Assist PLUS - Remote Support (2 hours)

Our Live Assist software allows for an instant interactive presence by utilising Merged Reality technology. Prices displayed are for 2 hours of support. We will confirm the remote appointment after purchase

Once you have completed your purchase you will receive a form to complete. Please include as many details as possible, including your system number and call number if appropriate, as well as availability for a connection. Once completed a member of our team will contact you if any further information is required and they will provide you with all connection details, including timings.

ID OIRS33-0001

$ 840.00

AFM Consultation via Remote Connection to Customer’s AFM System

Two hours of Remote AFM Consultation with an Oxford Instruments, Asylum Research (OIAR) scientist/engineer.

ID AFM10-001

$ 645.00

AFM System Evaluation at Nearest Service Centre or Factory

AFM System Evaluation at nearest Service Center.
System Evaluation is a requirement for all AFM systems out of warranty, prior to the purchase of a service contract or extended warranty.

ID AFM12-001

$ 3,554.00

AFM Consultation: 1 Day (Asylum Research Demo Facility)

One day of AFM Consultation / Training at the Customer Site.

Basic training includes: Hardware/software overviews, common troubleshooting and maintenance, topographic imaging in contact and AC (Tapping) modes, basic force measurements, cantilever calibration, basic image modification/ analysis.

Please pick a preferred date for your order. Final dates of service are subject to change upon discussion between customer and Asylum Research staff.

ID AFM04-001

$ 2,317.50

AFM Consultation: 2 Days (Customer Site - US/Canada)

Two days of AFM Consultation / Training at the Customer Site.

Basic training includes: Hardware/software overviews, common troubleshooting and maintenance, topographic imaging in contact and AC (Tapping) modes, basic force measurements, cantilever calibration, basic image modification/ analysis.

Please pick a preferred date for your order. Final dates of service are subject to change upon discussion between customer and Asylum Research staff.

ID AFM02-002

$ 7,107.00

One day of AFM Packing or Unpacking Assistance

One day of AFM Training at the Customer Site. Basic training includes: Hardware/software overviews, common troubleshooting and maintenance, topographic imaging in contact and AC (Tapping) modes, basic force measurements, cantilever calibration, basic image modification/ analysis.

ID AFM09-001

$ 4,686.50

AFM System Evaluation at Customer Site

AFM System Evaluation at Customer Site (one day).
System Evaluation is a requirement for all AFM systems out of warranty, prior to the purchase of a service contract or extended warranty.

ID AFM11-002

$ 5,613.50

AFM Preventative Maintenance Service (At Customer Site)

Preventative Maintenance at Customer Site (one day).

Preventative Maintenance is conducted by one of Oxford Instruments, Asylum Research (OIAR) Service personnel. At the discretion of OIAR, the process may include minor repairs and/or adjustments necessary to improve calibration, performance specifications, and typical maintenance.

Please pick a preferred date for your order. Final dates of service are subject to change upon discussion between customer and Asylum Research staff.

ID AFM15-001

$ 6,450.00

AFM Consultation: 1 Day (Customer Site - US/Canada)

One day of AFM Training at the Customer Site.

Basic training includes: Hardware/software overviews, common troubleshooting and maintenance, topographic imaging in contact and AC (Tapping) modes, basic force measurements, cantilever calibration, basic image modification/ analysis.

Please pick a preferred date for your order. Final dates of service are subject to change upon discussion between customer and Asylum Research staff.

ID AFM01-003

$ 5,098.50

AFM System Evaluation Via Remote Desktop Connection

AFM System Evaluation Via Remote Desktop Connection (half day). System Evaluation is a requirement for all AFM systems out of warranty, prior to the purchase of a service contract or extended warranty.

ID AFM13-001

$ 1,390.00

AFM Consultation: 2 Days (Asylum Research Demo Facility)

Two days of AFM Consultation / Training at at an Oxford Instruments, Asylum Research (OIAR) demo facility.

Basic training includes: Hardware/software overviews, common troubleshooting and maintenance, topographic imaging in contact and AC (Tapping) modes, basic force measurements, cantilever calibration, basic image modification/ analysis.

Please pick a preferred date for your order. Final dates of service are subject to change upon discussion between customer and Asylum Research staff.

ID AFM05-003

$ 4,635.00

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