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Live Assist - Plasma Remote Support product photo
Live Assist - Plasma Remote Support

Our Live Assist software allows for an instant interactive presence by utilising Merged Reality technology. Prices displayed are for 1 hour of support on a topic of your choice. 

Our Plasma Technology engineers are available on Wednesdays at 10am. Simply select 'Wednesday Session' and once you have booked our team will contact you finalise the date and go over the finer details. 

ID PT-REMOTE-S001
For availability and prices please request a quote.
AFM Consultation: 3 Days (Customer Site - US/Canada) product photo
AFM Consultation: 3 Days (Customer Site - US/Canada)
Three days of AFM Consultation / Training at the Customer Site.

Basic training includes: Hardware/software overviews, common troubleshooting and maintenance, topographic imaging in contact and AC (Tapping) modes, basic force measurements, cantilever calibration, basic image modification/ analysis.

Please pick a preferred date for your order. Final dates of service are subject to change upon discussion between customer and Asylum Research staff.
ID AFM03-003
$ 9,527.50
Live Assist - Andor Remote Support product photo
Live Assist - Andor Remote Support
Our Live Assist software allows for an instant interactive presence by utilising Merged Reality technology. Prices displayed are for 1 hour of support and our engineer is available on Tuesday, Wednesday and Thursday Mornings. 

Simply choose the day of the session you would like to attend and once you have booked our team will contact you finalise the date and go over the finer details. 
ID XR-REMOECOM-01-009
$ 265.00
AFM Consultation via Remote Connection to Customer’s AFM System product photo
AFM Consultation via Remote Connection to Customer’s AFM System
Two hours of Remote AFM Consultation with an Oxford Instruments, Asylum Research (OIAR) scientist/engineer.
ID AFM10-001
$ 585.00
AFM Consultation: 1 Day (Asylum Research Demo Facility) product photo
AFM Consultation: 1 Day (Asylum Research Demo Facility)
One day of AFM Consultation / Training at the Customer Site.

Basic training includes: Hardware/software overviews, common troubleshooting and maintenance, topographic imaging in contact and AC (Tapping) modes, basic force measurements, cantilever calibration, basic image modification/ analysis.

Please pick a preferred date for your order. Final dates of service are subject to change upon discussion between customer and Asylum Research staff.
ID AFM04-001
$ 2,317.50
Live Assist - Remote EDS Preventative Maintenance product photo
Live Assist - Remote EDS Preventative Maintenance

Our Live Assist software allows for an instant interactive presence by utilizing Merged Reality technology in Conjunction with Team Viewer.

Prices displayed are for 2 hours of support and availability of our engineer is updated weekly.

ID OIRS10-0003
$ 1,500.00
Live Assist - Remote Support product photo
Live Assist - Remote Support
Our Live Assist software allows for an instant interactive presence by utilising Merged Reality technology. Prices displayed are for 1 hour of support and availability of our engineer is updated weekly.
ID XR-REMOECOM-02-007
$ 265.00
AFM Consultation: 2 Days (Customer Site - US/Canada) product photo
AFM Consultation: 2 Days (Customer Site - US/Canada)
Two days of AFM Consultation / Training at the Customer Site.

Basic training includes: Hardware/software overviews, common troubleshooting and maintenance, topographic imaging in contact and AC (Tapping) modes, basic force measurements, cantilever calibration, basic image modification/ analysis.

Please pick a preferred date for your order. Final dates of service are subject to change upon discussion between customer and Asylum Research staff.
ID AFM02-002
$ 7,107.00
One day of AFM Packing or Unpacking Assistance product photo
One day of AFM Packing or Unpacking Assistance
One day of AFM Training at the Customer Site. Basic training includes: Hardware/software overviews, common troubleshooting and maintenance, topographic imaging in contact and AC (Tapping) modes, basic force measurements, cantilever calibration, basic image modification/ analysis.
ID AFM09-001
$ 4,686.50
Live Assist - NanoAnalysis Elite Consultation product photo
Live Assist - NanoAnalysis Elite Consultation
Our suite of support software and our expertise. 
The prices displayed are for elite consultation calls, which typically last 3 hours.


Our engineers are available on Mondays, Wednesdays and Fridays. Simply choose the day of the session you would like and once you have booked our team will contact you finalise the date and go over the finer details. 
ID OIRS03-0002
$ 600.00
AFM Preventative Maintenance Service (At Customer Site) product photo
AFM Preventative Maintenance Service (At Customer Site)
Preventative Maintenance at Customer Site (one day).

Preventative Maintenance is conducted by one of Oxford Instruments, Asylum Research (OIAR) Service personnel. At the discretion of OIAR, the process may include minor repairs and/or adjustments necessary to improve calibration, performance specifications, and typical maintenance.

Please pick a preferred date for your order. Final dates of service are subject to change upon discussion between customer and Asylum Research staff.

ID AFM15-001
$ 6,450.00
AFM Consultation: 2 Days (Asylum Research Demo Facility) product photo
AFM Consultation: 2 Days (Asylum Research Demo Facility)
Two days of AFM Consultation / Training at at an Oxford Instruments, Asylum Research (OIAR) demo facility.

Basic training includes: Hardware/software overviews, common troubleshooting and maintenance, topographic imaging in contact and AC (Tapping) modes, basic force measurements, cantilever calibration, basic image modification/ analysis.

Please pick a preferred date for your order. Final dates of service are subject to change upon discussion between customer and Asylum Research staff.
ID AFM05-003
$ 4,635.00

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