Our Live Assist software allows for an instant interactive presence by utilising Merged Reality technology. Prices displayed are for 1 hour of support. We will confirm the remote appointment after purchase.
Our Live Assist software allows for an instant support presence by utilizing Team Viewer in conjunction with Merged Reality technology.
If you have experienced a software or hardware failure we can identify the fault and work with you to solve the issue and return you to productivity. This maximizes uptime and minimizes operating costs, only pay for support when you need it.
This product can be further enhanced by agreeing to be part of Sentinel, our live telemetry initiative.
Live Assist connections will typically last around 1 hour although this varies greatly with the issue complexity. Unfortunately, not all issues can be solved with a virtual presence. In these cases we will endeavour to outline a clear pathway to return you to productivity
For more information about how Live Assist works click here to watch this video.