We reserve the right to correct any pricing errors in the online system at any time. We will verify the price of your purchases as part of our shipping procedures and will provide you with correct final pricing in your order confirmation. If you suspect an error in pricing, please contact our Customer Service Department. The prices displayed on the website exclude VAT and any other relevant sales taxes, which is calculated and applied at the checkout when you place your order. Please be aware, that your order may also be subject to import duties and taxes which are applied when the delivery reaches your destination. We have no control over these changes and cannot predict the amount
Our team are focused on ensuring you receive your order as soon as possible and are also committed on ensuring that you are provided with the most reasonable shipping costs.
Customers in the EU, US & CANADA
Customers in the EU, US & Canada can choose between ‘Standard’ and ‘Express’ delivery at the checkout. Charges for Express delivery (if applicable) are in addition to the standard shipping charge.
If your item is in stock and you have chosen Standard delivery, it will be dispatched within 2 working days. An indication of availability and estimated shipping date should be shown in our shop at the checkout stage. You will be kept updated throughout the process by our team and if your order is very urgent please do call our Customer Service Team and we will do all we can to process it immediately.
For deliveries to the US and Canada, or UK and Europe, orders placed by 12pm (local time) will be delivered the next working day, when ‘Express’ delivery is selected at the checkout. Please note, that this is subject to stock availability.
Customers in the UK, Asia & Japan:
If you place your order on the UK, Asia or Japan site, Express delivery is included as standard for a flat rate fee. If the order is placed before 12pm midday (Monday to Friday) your order will be dispatched on the same day. If you order after 12pm, your order will be dispatched on the next working day.
All shipping charges are clearly displayed at the checkout before you place an order.
Shipping costs are based on both the distance to destination and the weight of the order.
The cost is clearly displayed at the checkout prior to the completion of your order.
Below you will find our typical carriage charges by weight, as an approximation.
For more detailed shipping costs, please contact our Customer Service Team for a full quotation ahead of purchase. Please note that for heavier orders, an extra charge may be applied. This will be clearly visible at the checkout ahead of you completing your order.
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