- GENERAL CONSUMABLES
- MICROSCOPY SUPPLIES
- SYSTEM SPARES
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AFM System Evaluation at nearest Service Center.
System Evaluation is a requirement for all AFM systems out of warranty, prior to the purchase of a service contract or extended warranty. System Certification is conducted by one of Oxford Instruments, Asylum Research (OIAR) Service personnel. At the discretion of OIAR, the process may include minor repairs and/or adjustments necessary to meet calibration and performance specifications. However, all other repairs or required system upgrades are sold separately, or outlined under the terms and conditions of a pending or purchased service contract. The AFM system will not begin coverage under extended warranty or service contract until receiving certification by meeting the calibration and performance specifications. Pricing does not include training and must be purchased separately. Scheduling is subject to availability of the OIAR Service Department and customer. Requirements for factory evaluation and certification: the customer must properly pack and ship the AFM system in its original packing materials - AR logo boxes with foam inserts. If the customer does not retain the original packing materials, please contact OIAR for a price quote and proper packing instructions. An RMA (return authorization) number is required prior to shipment to the factory. Pricing does not include packing assistance from OIAR personmel. The customer is responsible for packing/shipping to the factory and return freight charges. For return freight, Asylum Research will invoice freight charges separately. Pricing does not include freight estimates