- GENERAL CONSUMABLES
- MICROSCOPY SUPPLIES
- SYSTEM SPARES
- SHOP BY BUSINESS UNIT
Preventative Maintenance at Customer Site (one day).
Preventative Maintenance is conducted by one of Oxford Instruments, Asylum Research (OIAR) Service personnel. At the discretion of OIAR, the process may include minor repairs and/or adjustments necessary to improve calibration, performance specifications, and typical maintenance. However, all other major repairs or major system updates are billed separately. Not all repairs may be possible at customer site and may require RMA to nearest service center.
Pricing does not include training and must be purchased separately.
Requirements for Preventative Maintenance: the AFM system must be operational prior to visit. A remote diagnostic session with customer and OIAR Service personnel may be required prior to scheduling of Preventative Maintenance visit to verify operability. If a repair(s) is necessary, the OIAR Service personnel will recommend if the repair can be complete on-site during Preventative Maintenance visit or an RMA is necessary.
Minimum 3 weeks advanced notice may be required to confirm scheduling dates. Dates will be confirmed after a PO has been received.