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If you are looking to optimise your workflow or need advice on how to tackle a new sample type our experts are ready to assist you. With our Merged Reality technology we can become a virtual assistant, guiding you to your best results.
Once you have chosen your access date and completed the purchase you will receive a form to complete. Please include as many details as possible, including the sample type and analysis type. Once completed a member of our team will contact you if any further information is required and you will receive connection details for your chosen access date.
During an Elite Consultation we will ensure you are left with a workflow that optimises your time and ensures you get the best out of our products. An Elite Consultation typically lasts 3-4 hours, although this varies based on your experience and sample complexity.
Please note: Live assist also includes “Traditional” TeamViewer direct PC control where appropriate.